We want you to be completely happy with your purchase from Casa Uniqua.
If you are not completely satisfied with your purchase, for whatever reason, you have 7 days from the date of delivery to contact us to arrange to return your order. All items must be pre-arranged and returned within 14 days, and either organised to be returned by yourself, or by us (for a standard charge).
We will be more than happy to offer you an exchange or a refund provided that the products are returned complete, in perfect condition, unused, unwashed, in the original packaging and in re-saleable condition. Once received back at our returns depot, a refund will be issued.
This 14 day guarantee doesn’t apply to non-standard, customised or special order products.
Should you wish to return an item, this must be notified to us within 7 days of receipt of your order. You can contact us at thestudio@casaunqua.co.uk for details of the returns procedure. Please note that we are unable to refund delivery charges.